FREQUENTLY ASKED QUESTIONS
  • What are my shipping options?

    All orders are shipped via FedEx Ground for Amazon and UPS for Home Depot.

  • When will I receive my order?

    Transit times via FedEx Ground out of our facility in Mt. Airy, NC vary. Depending on your location and processing time (typically 24 hours) you should receive your item(s) in 1-5 business days.

  • What is your Return Policy?

    Unused and undamaged products can be returned within 30 days of receipt with a 15% restocking fee. If the incorrect product was received or the product was damaged, contact our customer service team for instructions to receive a refund or replacement.

  • Are your products available in stores?

    Currently, all of our products are only available on Amazon.com.

  • How do I make sure I order the correct item(s)?

    Contact our knowledgeable customer service at 800-221-4466. They can answer your product questions and ensure you have the products you need to complete the task.

Don't see your question?

Please contact us for additional questions or product information.

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